If you have selected our 'Standard Delivery' option, it is our aim to deliver to you within 5-7 working days of the receipt of your order. The ‘First Class’ option will be delivered to you within 1-2 working days. There is also an ‘Overnight’ service. Saturdays, Sundays and all bank holidays are classed as non-working days. All our delivery dates are estimates and we cannot guarantee specific deadlines. Please note, we cannot be held responsible for any third-party involvement where delays occur to deliveries. Please see our 'Delivery Terms' for full details.
We deliver to most postal areas in the UK including Northern Ireland plus a number of countries outside the UK including the Republic of Ireland. We're sorry that geographical location and carrier availability can restrict our service. Full details can be found in our ‘Delivery Terms’.
We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
Our products are shipped from the UK and sold on an unpaid Delivery Duty basis. With this in mind, please be aware that you, or whoever the lucky recipient might be, may have to pay Import Duty or a Formal Customs Entry Fee upon, or prior to, delivery. If you're unsure how this will affect the overall cost of your order, please check your Local Legislation rules.